Geoff Walker, Nr Aspatria
Please accept our sincere thanks for the way the work went in respect of our recent solar panel installation. From the start of the initial consultation we had nothing but good, sound advice on all aspects of the installation. Any queries were immediately and honestly answered which gave us confidence in that we eventually made the right choice in contractor.
The same attention to detail went into the actual installation. It was as if Lawrence was installing in his own house in that any worries/concerns appertaining to the internal décor were immediately addressed. He took great care to place the internal wiring and necessary equipment out of sight. There was a real empathy and personal touch in evidence throughout and, as for cleaning up as he went along, excellent.
I am particularly pleased with the choice of the Panasonic panels as one of my worries was the fact that we live in a small rural location in Cumbria where one of the properties dates back to 1642. Clearly we did not want an installation that looked or felt out of place. The reality is they blend in perfectly with our bungalow roof and surrounding properties. Thanks again for a very good job, a very professional job but one with the human touch!
John & Robin, Burgh by Sands
We had been considering installing solar panels for some time and after doing some initial research and talking to friends who already had solar panels installed by Solway Renewables we made the decision to contact them. Their reply was extremely prompt and a Suzanne arranged to meet us at home on the date we suggested. From the moment we met we felt we could trust this company. Suzanne and Lawrence gave us plenty of advice and guidance throughout the process, never trying to push us to favour one product or another. Their expert knowledge helped us to choose the panels that were best for us. They presented facts and figures in a comprehensible way. The installation went extremely smoothly and neatly. Lawrence carried out the practical work himself and project-managed the work on the roof carried out by professional roofers which Solway Renewables employed. All outside roofing work and the panel installation was carried out from properly-erected scaffolding. Solway Renewables’ enthusiasm for renewable energy was palpable and made us feel sure we were making the right choice. We were advised that the Panasonic panels that we had fitted work with blue and well as red light, so still generate some electricity on dull days, which they do! We feel we had an excellent service and everything was carried out in a professional, efficient and careful manner and we would recommend Solway Renewables to others without any hesitation.
Andy & Daryl, Tallentire, Cockermouth Solway Renewable Energy came highly recommended by a neighbour who had Solar Panels fitted about 18 months ago. From our initial contact to the present day, Suzanne and Lawrence have provided, what I would not hesitate to call, a First Class, excellent service. Friendly advice, not “pushing” products, just explaining in an easily understandable way. They made us feel, as customers, as if they genuinely cared about getting the best out of our system and from start to finish provided an exceptional service. Including the installation process, with Lawrence on hand providing advice and friendly explanations to any questions raised, and using tried and tested local roofers and scaffolders. Furthermore, we were impressed with the way the various systems were explained, and am pleased that we opted to use the Panasonic panels which suited our needs perfectly, whilst also providing ourselves with reassurance from using a well known name in quality electronics. In conclusion, we would not hesitate to recommend Solway Renewable Energy. They have provided a most efficient, trouble free and professional product, including superb after care, and we have already recommended their professional services to friends. A fantastic, local, trustworthy, business.
Marg & Dave, High Harrington
Following a very successful installation of PV Panels on our property we are delighted to provide a testimonial to Suzanne & Lawrence of Solway Renewable Energy Ltd. New to the technology ourselves, we were impressed by Suzanne’s knowledge and her expertise in providing information and choice of the systems available, assisting us, without pressure, to make an informed decision on the best installation to meet our needs, at a price which matched our budget. Lawrence and his team of sub-contractors were very professional in fitting and setting to work the system in a structured and tidy fashion. Lawrence carried out all the electrical installation and worked extremely hard completing the works in a safe and timely manner. During the process any queries were dealt with speedily, Suzanne & Lawrence often going the extra mile to put our minds at ease. Even after completion of the works, the aftercare was excellent, particularly communication with the Utility Company and their complex requirements regarding feeding tariffs, for example. We are indeed very satisfied customers.
Phil & Andrew, Whitehaven
After contacting a national Solar PV company we were visited by a salesperson who spent almost 4 hours of hard sell using the usual tactics of “sign now for the best deal”. Totally bewildered I phoned Solway Renewable Energy Ltd and spoke to Suzanne who calmly explained the systems to me and told me the truth about some of the points I had been told by the national company. Suzanne and Lawrence came to the house and answered all of our questions and surveyed the property. We had our heart set on a Panasonic system and we were quoted a significantly lower price over the national company for a better quality product! We had the Panasonic panels installed with a Solar Edge inverter and were incredibly happy with the high quality installation and constant feedback throughout the job.
We had recently had a new roof fitted so we were concerned that we did not want to cause any damage. Lawrence and his team were careful to avoid this and made an excellent job.
The system works brilliantly and has the added advantage of being “smart” so it can be monitored by Suzanne and Lawrence. If you are considering Solar PV then don’t put yourself through the stress of approaching faceless national companies, go to Solway Renewable Energy Ltd where you will receive reliable, honest and friendly advice on the best system for YOU not the company.
David Bowe, Calvo
J.F.Bowe & Sons are exceptionally pleased with the professional approach and workmanship that they received from Solway Renewables. Their manner was friendly, helpful and most important honest. The two solar systems installed have performed above their forecasted expectations owing to Lawrence and Suzanne ironing out unforeseen problems in initial installation .This we believe would not have been achieved with a larger company. Lawrence and Suzanne are prepared to do that little bit more to produce 100 % satisfaction. We are only too pleased to produce this testimonial for Solway Renewable and wish them well in the knowledge that all future customers will receive the same attention to detail that we have.
Jan & Mark Nr Aspatria
I am a great believer in recycling, conserving energy and using available resources. So when we moved into our new house with a lovely south facing roof we thought now is the time for solar panels. I am a local business person myself so I looked for a local quote as well as some national companies. Several larger companies ‘don’t work this far North!!’ but Suzanne and Lawrence came out at a time that suited us. They gave us all the pros and cons and various options that were available to us. They even worked out how long it would take to get our money back! Having picked our option Lawrence again arranged to come at a time that suited us and completed the installation in less than 2 days. There was little if any mess and we were very pleased with the standard of workmanship. Having been up and running for just about 3 months we have generated over £250 worth of electricity and saved about £70 on our national grid usage. We are very pleased. I am so pleased that we ‘Shopped Local’ and would recommend Suzanne and Lawrence to everybody. Its a shame our panels are on the back of the house because no-one can see them to ask us where we got them from!
Edward and Jill Korwin-Granford, South Cumbria
We were very impressed with the way that Suzanne and Lawrence handled the fitting of our solar panels. They were very professional from the first initial visit right through to the final fitting. Suzanne’s expertise in finding the best layout to capture optimum sunshine was very impressive and all the different systems were explained clearly so that we able to come to an informed decision. Lawrence’s fitting and setting up the system was done smoothly and very tidily. He and his team of roofers were working to a very tight schedule but we always felt that nothing was rushed and the job was done thoroughly. We have always been able to talk to them both throughout the whole procedure about any concerns or worries that we had. Also the After care has also been excellent and any problems we have had, with local electricity cuts for example, are quickly sorted out for us. As a team they are both friendly and very professional and we would not hesitate in recommending them.
Glyn and Wendy, High Hesket.
Having heard nightmare stories about pushy salespersons, leaking roofs, and non existent post-installation support, we were very wary about who we chose for our PV system. After having received a number of house visits and subsequent quotes, it was clear that Solway Renewable Energy Ltd was the right choice. There was no ‘hard sell’, just a very friendly, informative, and honest discussion, which answered all our concerns and misunderstandings regarding the installation and running of a PV system for our house. Suzanne and Lawrence made the whole experience pleasurable and stress free, and they gave a very personal service, always available to answer any queries that we had. It was great to deal directly with the people who owned and ran the company, not just some salesperson who wanted to make a quick deal. We are delighted with the quality and workmanship of our PV system, and even more delighted at the returns that we are getting. We have most definitely become PV converts! We would highly recommend Solway Renewable Energy Ltd to anybody considering a PV system.’
Anne and Steve Sowerby, Plumbland, Wigton
Solway Renewable Energy are a very professional and well-informed business and the service delivered by Suzanne and Lawrence was second to none , they were prepared to go the extra mile to ensure you got all the information needed when going to purchase photovoltaics giving a detailed quotation and once decided to buy the PV panels gave comprehensive manual of information which is superb service and after-care. Stephen and I could not have been happier with the service we were provided.